1. About this agreement
This End-User License Agreement ("Agreement") is between Sovyr ("Sovyr," "we," "us," or "our") and the individual or organization using our service ("you" or "Customer"). It covers the Sovyr website at sovyr.io, the hosted application, and related software and features (the "Service").
By accepting this Agreement or creating an account and using the Service after being given an opportunity to review it, you agree to these terms. If you act for an organization, you represent that you have authority to bind it. If you do not agree, do not use the Service.
Our Privacy Policy explains how we handle personal information. Any separate written agreement signed by you and Sovyr controls over conflicting terms here to the extent of that conflict.
2. License and permitted use
While you comply with this Agreement and any applicable plan terms, Sovyr grants you a limited, non-exclusive, non-transferable license to access and use the Service for your lawful internal business purposes, including work for clients whose records you are authorized to manage. The Service is licensed, not sold. You may allow authorized team members to use your workspace within their assigned permissions.
You must not use the Service to violate law or another party's rights, access accounts without permission, bypass security or usage restrictions, introduce malicious code, disrupt the Service, or resell access without our written permission. You must not copy or reverse engineer the Service except where applicable law permits it despite this restriction.
3. Accounts and authority
You must be an adult with legal capacity to enter this Agreement. Provide accurate account information, protect your credentials, and manage the people who can access your workspace. You are responsible for actions you authorize and for promptly notifying us of suspected unauthorized access.
You must have the rights and permissions necessary to provide business records and connect third-party accounts. A workspace administrator may manage access on behalf of the organization. Do not provide another person's account credentials or connect a company you are not authorized to represent.
4. Your data
You retain your rights in the records, reports, and other content you provide or authorize us to retrieve ("Customer Data"). You grant Sovyr permission to access, store, copy, process, and transmit that data only as needed to provide and support the Service, carry out your instructions, and meet applicable legal obligations, as described in our Privacy Policy.
You are responsible for the accuracy and lawful use of Customer Data. You may use and download the reconciliation results and exports generated from your data. Maintain the independent records and backups required for your business and its accounting obligations.
5. Amazon, QuickBooks, and other connected services
Integrations require your authorization and may require an account or subscription with the provider. When you connect an account, you authorize Sovyr to use the permissions granted to retrieve relevant records and perform the operations you request. For example, Sovyr can retrieve Amazon settlement reports and, when instructed by an authorized user, submit journal entries to a connected QuickBooks Online company.
You can disconnect a service in Sovyr's settings or revoke authorization with the provider. Disconnecting does not undo completed postings or automatically delete previously imported records. You remain responsible for reviewing and correcting records in your accounting system.
Third-party services are governed by their own terms and privacy policies. Their availability, data accuracy, API limits, charges, and changes are outside Sovyr's control. Amazon and Intuit are not parties to this Agreement, and use of their names does not imply sponsorship or endorsement. Sovyr is responsible for support of its own Service; third-party account issues should be directed to the relevant provider.
6. Reviewing accounting results
Sovyr provides software tools for reconciliation and preparing accounting records. It does not provide professional accounting, tax, legal, or investment advice. You are responsible for reviewing source data, account mappings, journal dates, currencies, classifications, and results before relying on them or requesting a posting.
A balanced journal or successful export does not establish that an entry is appropriate for your business, tax treatment, or reporting obligations. Obtain professional advice when needed. You are responsible for your books, filings, payment obligations, and decisions made using the Service.
7. Plans and fees
Any fees, trial periods, billing schedules, renewal terms, and cancellation or refund conditions must be disclosed in the plan or order you accept. This Agreement does not by itself enroll you in a paid plan or authorize a charge. Applicable taxes and third-party provider charges are separate unless your accepted plan states otherwise.
Specific pilot or lifetime offers are governed by the terms presented when you accept them. We will not retroactively change an accepted offer through a general update to this Agreement. Contact robert@sovyr.io about a plan, charge, or cancellation.
8. Sovyr's intellectual property
Sovyr and its licensors retain the rights in the Service's software, design, documentation, and branding. This Agreement grants only the access rights expressly described above and does not transfer ownership of the Service. Third-party and open-source components remain subject to their applicable licenses.
9. Suspension and termination
You may stop using the Service, disconnect integrations, and request account closure at any time. Any outstanding payment obligations are governed by the plan you accepted. Export the records you need before requesting deletion.
We may restrict or suspend access when reasonably necessary to address a security threat, unlawful use, material breach, or a legal requirement. Where practical and lawful, we will explain the reason and provide an opportunity to resolve the issue. We may discontinue the Service with reasonable notice, subject to accepted plan commitments and applicable law.
When access ends, the license in this Agreement ends. Data retention and deletion follow our Privacy Policy. Terms concerning ownership, outstanding obligations, disclaimers, liability, and disputes survive as needed to give them effect.
10. Availability and warranties
To the extent permitted by applicable law, the Service is provided "as is" and "as available." We do not guarantee uninterrupted operation, error-free results, compatibility with every accounting workflow, or continued availability of a third-party integration. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent the law allows.
Nothing in this Agreement excludes warranties or rights that cannot lawfully be excluded. Any express commitment in a separate agreement or accepted plan remains applicable.
11. Limits of liability
To the extent permitted by applicable law, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, or lost profits, arising from this Agreement or use of the Service.
To the extent permitted by applicable law, Sovyr's total liability arising from the Service or this Agreement is limited to the greater of US $100 or the fees you paid Sovyr for the Service during the twelve months before the event giving rise to the claim. This limitation does not apply to fraud, willful misconduct, or liabilities that applicable law does not permit us to limit.
12. Updates, governing law, and contact
We may update this Agreement by posting a revised version at https://sovyr.io/terms and changing the date above. We will provide notice of material changes through the Service or email before they take effect, and request further acceptance where required. Changes do not apply retroactively to disputes that arose before the change.
California law governs this Agreement, excluding its conflict-of-law rules, except where mandatory law in your jurisdiction requires otherwise. Nothing here limits rights or remedies that cannot legally be waived. If a provision is unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.
For support, license questions, or notices concerning this Agreement, contact Sovyr at robert@sovyr.io.